Change WordPress user roles and capabilities › Forums › Bug Reports › User can see Gravity Forms but can’t view entries › Reply To: User can see Gravity Forms but can’t view entries
Do you use “Admin menu access” add-on to restrict this role and user? If Yes, then I suppose that you use “Block: Not Selected” model. Read carefully the “Block Not Selected” part of the article.
If you selected “Forms->Entries” menu item, it has /wp-admin/admin.php?page=gf_entries link, with the single argument/parameter ‘page’, but when you click ‘View’, URL has at least 9 new parameters /wp-admin/admin.php?page=gf_entries&view=entry&id=8&lid=18&order=ASC&filter=&paged=1&pos=0&field_id=&operator=) and URE blocks it redirecting user to the 1st allowed URL – dashboard. Add those parameters to ‘White List‘ for this menu item/URL.