Administrator menu access module is not working on a multisite

[[email protected]]

I’m trying to hide some admin menu items for a custom role using the steps from this article:

Block WordPress Admin Menu Items

I opened the “Admin menu” for that role, selected the menu items I want to hide, and clicked “Update”. However, when I log in with a user that has only this custom role, all of the menu items are still visible.

Steps:
1. Go to Users → User Role Editor.
2. Select the custom role.
3. Open “Admin menu”.
4. Tick the menu items to block.
5. Click “Update” and save.
6. Log in as a user with that custom role and open the dashboard.

Expected result:
The selected menu items should be hidden for this custom role.

Actual result:
All menu items are still visible for this custom role.
Could you please advise what might prevent the admin menu restrictions from applying to this role (e.g. additional roles, required capabilities, or a setting I may have missed)?

[Vladimir]

Let’s check, if you didn’t granted to this custom user role the ‘ure_manage_options’, ‘ure_admin_menu_access’ user capabilities.

[[email protected]]

All the specific URE capabilities are currently disabled for this custom role (for example ure_admin_menu_access, ure_edit_roles, etc. are not granted).

However, the role does have the core manage_options capability, because I need the user to be able to access certain plugin menus that rely on manage_options to be visible. That is exactly why I’m trying to use URE’s Admin Menu feature: I want to keep manage_options so those plugin menus show up, but hide other menus such as Settings (and a few other admin pages) from this role.

[Vladimir]

It’s correct to uses this add-on for user role with ‘manage_options’ user capability.
Let me know, if you use “Admin menu editor” WordPress plugin? There is the known conflict between it and URE Pro “Admin menu access” add-on.

[[email protected]]

No, I’m not using any other plugin related to the editor. Just yours!

[Vladimir]

Thanks for the information. If it’s applicable, you may send user credentials with admin privileges to support [at] role-editor.com, in order I try isolate a reason.

[[email protected]]

I’m sorry but I can’t share credentials for security reasons. Is there another way of checking this?

[Vladimir]

Can you setup development copy without critical data (for example, remove all users and content) where repeat the issue and provide access for the investigation then?

[Author]

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