Change WordPress user roles and capabilities › Forums › Bug Reports › Update to version 4.23 failed This topic has 2 replies, 2 voices, and was last updated 8 years, 7 months ago by Anonymous. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts 08/02/2016 at 14:11 #1963 AnonymousInactive Hi there! I was trying to update to version 4.23 but got the message “An error occurred while updating User Role Editor Pro: Update package not available”. Should I delete the previous version and upload the 4.23 zip file? Will all my settings be gone doing the above? Thanks in advance for your help. Daniela 09/02/2016 at 01:12 #1966 VladimirKeymaster Hi Daniela, License key is required to get access to the auto-updates. Without a valid license key update package is not available. 09/02/2016 at 11:38 #1969 AnonymousInactive Hi Vladimir, I could update the plugin as soon as I uploaded my license key. Thank you. Daniela Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In