Change WordPress user roles and capabilities › Forums › Bug Reports › Gravity Forms inaccessible using custom role
Tagged: gravity forms, plugin conflict
- This topic has 14 replies, 3 voices, and was last updated 6 years ago by Vladimir.
15/12/2016 at 17:38 #3094
I just updated from 4.29.1 to 4.31 on our WordPress multisite instance, and it caused the following issue:
When accessing the Gravity Forms plugin admin interface using a custom role that has full access, WordPress would enter what appeared to be a redirect loop for several minutes, and then state that the user did not have access. Trying to do this with a user having default ‘Administrator’ capabilities did not cause issues.
I have rolled back to 4.29.1, and this has resolved the issue for the time being.
I am running the most recent version of Gravity Forms, on WordPress 4.6.x16/12/2016 at 00:53 #3095
Do you set any additional restrictions for this custom role or user? Show me a screenshot of the role and any additional restrictions set for this role or user. I will try to repeat the issue.16/12/2016 at 16:53 #3098
Thanks for your quick reply!
Here is a screenshot of the capabilities:
And here is a gist of the export file:
I will be on vacation for the next few weeks, so may not be able to provide additional info after today.17/12/2016 at 01:27 #3101
I got a similar report from other client. Just to check if you meet the same problem –
Is “Activate per form user access management for Gravity Forms” option at URE’s Additional Modules Settings tab turn ON at your installation?17/12/2016 at 02:52 #3105
Try version 4.31.1 with a fix for this serious bug.03/01/2017 at 21:27 #3141
This looks like it is working! Thank you so much for your prompt response on this issue.04/01/2017 at 01:07 #3142
Thanks for the feedback.19/03/2017 at 00:05 #3468
Please see the attached screenshots. I am having similar problems, I am trying to restrict users to have access to only certain forms. But the users are able to see forms created by other users. Please help.
https://docs.google.com/document/d/18UoPmq9XxTsdgu0bcBQOLwv0G9bFBOB0o8mL4nmQns0/edit?usp=sharing19/03/2017 at 01:11 #3469
What version of Gravity Forms do you use?19/03/2017 at 01:29 #3470
Thank you for such quick reply. I am using Version 2.1.3.
Amit19/03/2017 at 01:34 #3471
I just re-tested successfully with GF v. 18.104.22.168
Is it possible to look at your site on-line? If ‘Yes’, send admin credentials to support [at-sign] role-editor.com19/03/2017 at 04:43 #3472
It’s on my local host, I can share using TeamViewer19/03/2017 at 05:39 #3473
I make support work via off-line tools only.
You can send to my e-mail download links to .zip with your local WP installation files copy and exported MySql-database file. I will try to reproduce your issue at my own local environment then.19/03/2017 at 16:02 #3475
I sent an email to support address with link to download my WordPress.
Amit20/03/2017 at 01:55 #3478
I restored a site from your backup. You have 1 form with ID 4. You restricted a user businessowner01 to see the only form with ID=4. Other user businessowner02 does not have any restrictions. That’s why he sees form with ID=4. If you add a new form with ID=5, and set a similar restriction for the user businessowner02 in order he will see just the form with ID=5. He will not see any other form then. While a restriction field is empty for a user, this user sees all existing forms.
Be aware that using the different role management plugins simultaneously can lead to the problem as they play on the same field and may conflict in some cases. I see that you have a ‘Members’ plugin in a active state.
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