[City Employee]

Hi Vladimir – Checking back on this. Thanks!

[City Employee]

Hi Vladimir – Checking back on this to see what progress may have been made. We also have some updates based on further testing:

Note that there appear to be different permissions needed to update the Title field of an event series than the permissions needed to update the date/time field of an event series. This threw us off when testing until we discovered it. It may also provide some clues to which capabilities might be involved with this issue.

Granting Author role all capabilities and adding back Posts Edit Prohibit and post IDs (15832, 15790, 11652) and the event series title and time can both be updated without failure notice.

Giving the Author role Activate plugins capability allows updates without failure to both Title and Date/Time fields as long as Posts Edit is set to Allow all. If Posts Edit is set to Prohibit with Post IDs added, the update fails.

Giving Author role Activate plugins capabilities and URE manage options allows updates without failure to both Title and Date/Time fields with Posts Edit is set to Prohibit and post IDs added.

Take away URE Manage Options capability from Author role and Change Posts Edit to Allow and the event series Title can be updated even with a failure notice.

Grant URE Manage Options capability for Author role and add back Posts Edit Prohibit and post IDs (15832, 15790, 11652) and the Title can be updated even with a failure notice.

Grant all URE capabilities for Author role and add back Posts Edit Prohibit and post IDs (15832, 15790, 11652) and the date/time field can’t be updated for a series.

Grant all URE capabilities for Author role and Change Posts Edit to Allow (remove the post IDs) and the date/time field can’t be updated for a series.

Thanks for any updates you can provide.

Deactivating URE also resolves the event calendar series update failing issue.

[City Employee]

We also recently tested the following scenario in addition to the 6 others above:

Scenario 7 (Updating failed notice displayed and no changes made successfully)

URE manage options deselected for the Author role
All other URE capabilities enabled for the Author role
Posts Edit = Prohibit with post ID 15832, 15790, 11652
GeneratePress parent theme active with child inactive

Editing first instance in series title and update all events in series.

**********************************************
So as far as we can tell, there isn’t another capability preventing the Author role from avoiding the update failure notice and making actual changes to the event series instances. It seems to be tied to the URE Manage Options capability and the Edit Posts settings. The only way we can get rid of the failed update notice is by disabling the URE plugin.

Thanks for any help you can send our way. Just let us know if there’s anything we can do to help further test.

[City Employee]

Hi Vladimir,

Sorry it took us a while to get back to you on this. We’ve synched our production environment over to our development environment. Here’s the behavior we’re seeing currently:

WordPress CORE 6.3.2
PHP 8.2.10
MySQL 8.0.33-25
The Events Calendar 6.2.5
The Events Calendar Pro 6.2.3
User Role Editor Pro 4.64.1

Scenario 1 (Updating failed notice displayed and no changes made successfully)

URE manage options deselected
Posts Edit = Prohibit with post ID 15832, 15790, 11652
GeneratePress child theme active

Editing first instance in series title and update all events in series

******************

Scenario 2 (updating failed notice displayed but changes are made successfully)

URE manage options selected
Posts Edit = Prohibit with post ID 15832, 15790, 11652
GeneratePress child theme active

Editing first instance in series title and update all events in series

*************************

Scenario 3 (updating failed notice displayed but changes are made successfully)

URE manage options deselected
Posts Edit = Prohibit with post ID empty
GeneratePress child theme active

Editing first instance in series title and update all events in series

**************************

Scenario 4 (updating failed notice displayed but changes are made successfully)

URE manage options deselected
Posts Edit = Allowed with post ID empty
GeneratePress child theme active

Editing first instance in series title and update all events in series

******************************

Scenario 5 (Updating failed notice displayed and no changes made successfully)

URE manage options deselected
Posts Edit = Prohibit with post ID 15832, 15790, 11652
GeneratePress parent theme active with child inactive

Editing first instance in series title and update all events in series

**********************************

Scenario 6 (Updating failed notice is not displayed and changes made successfully)

GeneratePress child theme active
URE plugin disabled

Editing first instance in series title and update all events in series

[City Employee]

Hi Vladimir,

Here’s the response from TEC support so far:

“On our end, we did make a lot of big changes to how we structure how the database handles certain events, especially recurring events – you can read more here:

Migrating to the New Event Data System

Again though, these database changes shouldn’t affect user roles like how you’re describing.”

[City Employee]

Hi Vladimir – we may have made some progress in identifying the issue:

The following scenarios are with a GeneratePress Pro child theme enabled.

When the Author user role has its Post Edit access set to Prohibit and specific post IDs are included, the event calendar series update fails.

When the Author user role has its Post Edit access set to Allow and no specific post IDs are included, the calendar series update succeeds.

When the Author user role has its Post Edit access set to Prohibit, specific post IDs are included, and the ure_manage_options capability is enabled, then the event calendar series update succeeds.

So what we’re trying to get to work is:

The Author user role has its Post Edit access set to Prohibit and specific post IDs are included and the ure_manage_options capability is not enabled for the Author role.

[City Employee]

Hi Vladimir – Just sent you an email with a password reset link for admin access to our site. Also, in case this helps:

Scenario 1
Turn off the “Activate Block Editor for Events” in The Event Calendar settings and toggled off the ure_manage_options with the Twenty Twenty-One theme enabled, the update fails with a 502 bad gateway message.

Scenario 2
Turn off the “Activate Block Editor for Events” in The Event Calendar settings and toggled on the ure_manage_options with the Twenty Twenty-One theme enabled, the update succeeds.

Scenario 3
Turn off the “Activate Block Editor for Events” in The Event Calendar settings and toggled off the ure_manage_options with the Twenty Twenty-Three theme enabled, the update succeeds.

Scenario 4
Turn off the “Activate Block Editor for Events” in The Event Calendar settings and toggled off the ure_manage_options with the Twenty Twenty-Three theme enabled, the update succeeds.

Scenario 5
Turn on the “Activate Block Editor for Events” in The Event Calendar settings and toggled off the ure_manage_options with the Twenty Twenty-Three theme enabled, the update succeeds.

Scenario 6
Turn on the “Activate Block Editor for Events” in The Event Calendar settings and toggled off the ure_manage_options with the GeneratePress vanilla theme enabled, the update fails.

Scenario 7
Turn off the “Activate Block Editor for Events” in The Event Calendar settings and toggled off the ure_manage_options with the GeneratePress vanilla theme enabled, the update fails with 502 bad gateway.

Scenario 8
Turn off the “Activate Block Editor for Events” in The Event Calendar settings and toggled on the ure_manage_options with the GeneratePress vanilla theme enabled, the update succeeds.

Scenario 9
Turn on the “Activate Block Editor for Events” in The Event Calendar settings and toggled on the ure_manage_options with the GeneratePress vanilla theme enabled, the update succeeds.

The 502 error doesn’t seem to leave an entry in our site logs that we can find.
When the update fails without a 502 error, the following error is displayed on the event edit screen “Updating failed. The response is not a valid JSON response.”

We can basically get all configurations to work when ure_manage_options is enabled for the Author role. We’re unsure exactly what it does.

Thanks

[City Employee]

We ran into this issue recently. We use the Menu Editor Pro plugin (Version 2.16.1). When we look into this issue, access to the URE menu item was deselected in the Admin and “current user” profiles. Once we selected them to be displayed/allow access in Menu Editor Pro, the access warning went away and we could get to the settings page for URE.

[City Employee]

This was included in the latest release and it’s fantastic! Thanks again!

[City Employee]

Thanks for the quick response Vladimir!

[City Employee]

Circling back around on this. You should be able to access this link: [removed]

Our other site likely has geofencing active on it and was blocking you’re access.

Please let me know once you’ve successfully downloaded the plugin.

Thanks!

[City Employee]

Sorry – you’re likely being blocked because of your origin. I’ll work on getting a download link that’s available globally.

[City Employee]

Here’s the link to the latest version as of 30/1/2020:

[the link was here]

Please let me know once you’ve downloaded it.

[City Employee]

It would be great to see this as well. The JoomUnited permissions strategy appears to focus on limiting users to their own upload folder. What really is needed is the ability to restrict by category ID like pages and posts. Having the permissions cascade to child subcategories would be an important feature as well.

[Author]

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