This topic contains 2 replies, has 2 voices, and was last updated by  editorproplugin 3 months, 3 weeks ago.

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  • #4521

    editorproplugin
    Participant

    Hi,

    We have the role of “Shop Manager” assigned to a user but when they go to create a new coupon they receive an “You are not allowed to access this page” error message.

    – “Create” capability for posts/pages/custom post types is active
    – Custom Post Types “Create shop coupons” capability has been added to shop manager
    – “create_posts” and “create_pages” capabilities have also been added to shop manager

    Please advise on how to fix, thanks.

    #4523

    Vladimir
    Keymaster

    Hi,

    Generally, a role with just 21 capabilities: read, view_admin_dashboard and all 18 caps from the “Custom Post Types->Coupons” group provides access for working with WooCommerce coupons and adding a new coupon:
    add new coupon
    coupons access list

    Try to deactivate all plugins and re-test. If some plugin prevents creating a new coupon, activate plugins back one by one to isolate a conflict.

    #4525

    editorproplugin
    Participant

    Thanks for the info.

    I added the “edit_posts” capability and now it works.

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