This topic contains 2 replies, has 2 voices, and was last updated by  editorproplugin 3 months, 3 weeks ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #4521



    We have the role of “Shop Manager” assigned to a user but when they go to create a new coupon they receive an “You are not allowed to access this page” error message.

    – “Create” capability for posts/pages/custom post types is active
    – Custom Post Types “Create shop coupons” capability has been added to shop manager
    – “create_posts” and “create_pages” capabilities have also been added to shop manager

    Please advise on how to fix, thanks.




    Generally, a role with just 21 capabilities: read, view_admin_dashboard and all 18 caps from the “Custom Post Types->Coupons” group provides access for working with WooCommerce coupons and adding a new coupon:
    add new coupon
    coupons access list

    Try to deactivate all plugins and re-test. If some plugin prevents creating a new coupon, activate plugins back one by one to isolate a conflict.



    Thanks for the info.

    I added the “edit_posts” capability and now it works.

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.