Something went wrong: error:14077438:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1

[albiurs]

Hi,

In my network installation, after upgrading the pro-plugin from 4.17 to 4.21.1, I got the error message
Something went wrong: error:14077438:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert internal error
where the license key is entered. I also tried to enter the key again, but withe the same error.

Thanks

[albiurs]

…before the upgrade, it was fine.

[Vladimir]

Hi,

Earlier versions did not check license key after you updated it.

This issue could be related to the older version of system software (PHP, curl) installed at your hosting server:
http://unix.stackexchange.com/questions/192944/how-to-fix-curl-sslv3-alert-handshake-failure

Try input into browser this URL:
https://www.role-editor.com/update?action=get_metadata&slug=user-role-editor-pro&license_key=your-license-key-here

Does it work without error?

URE just calls wp_remote_get() with this URL. A problem with SSL connection occurs at PHP or even deeper system level.

[albiurs]

Thanks for your reply.
I entered your url above and replaced the end with my own license key. However the page looks quite strange, showing a lot of html code. At the end of it I get:
“license_state”:”active”,”request_time_elapsed”:”0.071″}
So I guess my key should be fine.
Any suggestion?
Thanks!

[Vladimir]

In general problem may be resolved by updating server side curl version to one which support automatic selection of TLS v. 3. I agree that it’s a problem with a shared hosting. Fortunately, I can reproduce a problem at my 1and1 hosted server and search a solution currently.

[Vladimir]

Please ignore a suggestion you may receive by mail – it’s testing is not finished yet.

[Vladimir]

Please re-test. It’s seems my service provides right answer for the older curl versions now.
At least an error was gone when I try to test from my 1and1 server.

[albiurs]

Perfect thanks! Works all fine now.
Have a nice weeken,
Urs

[Author]

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