Change WordPress user roles and capabilities Forums Bug Reports Cannot network activate pro version

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  • #310
    jonmoss
    Spectator

    Hello,
    I just bought the pro version and successfully uploaded the plugin. When I try to network activate the plugin, I get this error message:

    Plugin could not be activated because it triggered a fatal error.

    Warning: require_once(/wp-content/plugins/user-role-editor/includes/pro/class-ure-lib-pro.php): failed to open stream: No such file or directory in /wp-content/plugins/user-role-editor-pro/user-role-editor-pro.php on line 29

    Fatal error: require_once(): Failed opening required ‘wp-content/plugins/user-role-editor/includes/pro/class-ure-lib-pro.php’ (include_path=’.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear’) in /wp-content/plugins/user-role-editor-pro/user-role-editor-pro.php on line 29

    Can you tell me how to fix this?
    Thank you!

    #313
    Vladimir
    Keymaster

    Hi Jonathan,

    The reason of this error message is that you have the free version of User Role Editor active. Please deactivate it 1st, then activate Pro version.

    Regards,
    Vladimir.

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