License Validation – cURL error connecting to update.role-editor.com port 443

[edgewebware]

Hi,

We are not able to load the full settings page on the Pro plugin because the License Key validation fails to connect, generating the following error:

Something went wrong: cURL error 28: Failed to connect to update.role-editor.com port 443 after 5203 ms: Connection timed out

At first this was an intermittent issue but now seems to be permanent, happening on multiple sites.

[Vladimir]

Hi,

Check your firewall, if 31.31.196.160 is blocked for your server. My recent test is successful – service is available from my side.

As a quick workaround you may replace line #221 of file pro/includes/classes/settings-pro.php with:

//$license_state = $license_key->validate($license_key_value);
$license_state = array('state'=>'not available');

[Vladimir]

Plugin will stay fully functional. It influence only on the automatic updates.

[edgewebware]

As you suggested, it ended up being a firewall issue on our end. Thank you for your help!

[Author]

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