Change WordPress user roles and capabilities › Forums › Bug Reports › License Validation – cURL error connecting to update.role-editor.com port 443 This topic has 3 replies, 2 voices, and was last updated 9 months, 3 weeks ago by edgewebware. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts 08/04/2022 at 14:54 #7895 edgewebwareParticipant Hi, We are not able to load the full settings page on the Pro plugin because the License Key validation fails to connect, generating the following error: Something went wrong: cURL error 28: Failed to connect to update.role-editor.com port 443 after 5203 ms: Connection timed out At first this was an intermittent issue but now seems to be permanent, happening on multiple sites. 08/04/2022 at 15:56 #7896 VladimirKeymaster Hi, Check your firewall, if 31.31.196.160 is blocked for your server. My recent test is successful – service is available from my side. As a quick workaround you may replace line #221 of file pro/includes/classes/settings-pro.php with: //$license_state = $license_key->validate($license_key_value); $license_state = array('state'=>'not available'); 08/04/2022 at 15:57 #7897 VladimirKeymaster Plugin will stay fully functional. It influence only on the automatic updates. 11/04/2022 at 14:12 #7898 edgewebwareParticipant As you suggested, it ended up being a firewall issue on our end. Thank you for your help! Author Posts Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In