– Try to deactivate/activate URE Pro plugin.
– Check if your admin menu block selections are in place for the selected role.
– Check if person has the same role assigned for which you set admin menu blocking.
Thanks for the information.
Do you use the latest version 4.15?
Any chance to repeat the issue according to the step by step description?
1) ‘Themes’ and ‘Customize’ menu items of ‘Appeance’ menu are not shown at the list of menu items to block and as the result they leave unblocked. It was fixed in the upcoming version 4.15.1
2) Corresponding front end top bar admin menu items is not blocked. I plan to fully hide it for roles which has blocked menu items.