Change WordPress user roles and capabilities › Forums › Bug Reports › More Unable to Select Roles (multisite) › Reply To: More Unable to Select Roles (multisite)
20/11/2018 at 02:51
#5290
Keymaster
License key activation is not related to this issue.
Check if roles list is empty (not empty) at the “Users” page “Change role to:” drop-down list and at the “Role:” at some (not yours) user profile page.
I suppose your main site may lose roles record somehow.