[Vladimir]

Thank you for providing the additional information.

1st, I tried to repeat the issue on the test site – without success.
2nd, I looked your video more carefully and found that you have the blocked menu item Astra->Customize, which has exactly the same link customize.php.

URE blocks not directly the menu item. It counts hash for the menu item link, then compares hash calculated for menu item with the list of blocked hashes. Here the hashes are identical for two different menu items. Thus, if one item is blocked, URE automatically blocks another menu item with the same link.

[Vladimir]

Hi,

All modifications applied to the user roles are permanent.

The only thing which will be deleted with URE Pro together – its settings – stored in the WP database. So you can delete URE Pro via WordPress and install and configure free version from scratch.

Also you can just deactivate Pro version, delete its user-role-editor-pro folder via FTP and install/activate free version.

[Vladimir]

Give more details what menu item, from which plugin is not shown in “Admin menu” generated by URE Pro? Include download link if plugin is free, or send the link to its copy to support [at-sign]role-editor.com

[Vladimir]

Hi,

Grant to Editor role the ‘edit_theme_options’ user capability.
Then you can block unneeded admin menu items for ‘editor’ role user this add-on:
https://www.role-editor.com/block-admin-menu-items

[Vladimir]

You can try the beta version 4.64.5.b1 available from Downloads page.
FYI., I will publish the stable version 4.64.5 tomorrow.

[Vladimir]

Thanks for the information. Fix is almost ready. I’m finishing last tests. Updated version will be published it soon.

[Vladimir]

If you are sure that URE Pro is involved, try deactivate URE Pro. Will ‘reduced permissions after login’ issue will go away?

It would be related to some caching issue:
1) Client side: what if user will try login with another browser, of browser with fully cleared cash or even from computer which was not used to login to this site?
2) Server side, try to fully clear caching plugin you use at your site. Will it allow to admins make fresh login with right permissions?
3) If you use CDN cache, try to clear CDN cache.

[Vladimir]

Has this user another role(s) (in addition to ‘administrator)?
If Yes, list them.

[Vladimir]

Take into account that when you click “Update Network” at “Network Admin->Users->User Role Editor” URE overwrites user roles and add-ons settings data made for those roles for all subsites with user roles and add-ons settings data taken from the main site. Every site has the same roles and add-ons settings after this operations.

I suppose this explains why you lose the role(s) capabilities at the subsite level after the “Network Update” usage. This operation is for exact replication of main site roles data to all subsites.

[Vladimir]

Thanks for letting us know.

[Vladimir]

Hi @edering,

I can not reproduce the described issue with provided code sample. I suppose that your site plugins and data are involved.

Is it possible to take a copy of the stage site with such issue (without critical data) using UpdraftPlus WP backup plugin (database export .sql file and and plugins, themes folders)? If Yes, send URL and credentials to support email. I will setup it at my local development environment and try catch a reason.

[Vladimir]

I wrote about URE Pro’s add-on not GF’s one. Look at the Settings->URE->Additional Modules.
Gravity Forms plugin should be active.

[Vladimir]

Version 4.64.3 includes needed update.

[Vladimir]

Thank you. Update is almost ready. I will publish it in a couple of days.

[Vladimir]

Hi,

Possibly, Yes, it would be another reason.
URE automatically adds all needed permissions to WP built-in ‘administrator’ role on installation. So your user should have ‘administrator’ role to definitely have access to URE.

[Author]

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