Item not available in Admin Menu

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I enabled manage_options for a custom user in order to enable access to certain items, as per these instructions. The desired services show up for this user role, however one item in particular does not show up in the list of admin items I can show or block, preventing me from controlling exactly what parts of the plugin I want. How can I get this plugin to show up in User > User Role Editor > Admin Menu, if it’s already showing for the user in question?

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