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04/01/2021 at 08:59 #7240
UserRole Supporter
Participant

Hi,

I changed the model to use “Block Selected” mode to fix the Gravity Forms issue and applied all correct permissions for capabilities and admin menu access. However now they can’t see the Popup Builder plugin menus in the admin menu and if they try to access the backend URL directly: “https://www.mydomain.com/wp-admin/edit.php?post_type=popupbuilder” they get the following error message: “Invalid post type”.

Do you have any idea why this may happen?

thanks